We are running a 20 agent call center using *. We are using the built-in Queues/Agent support. We haven't really had any major issues, other than my own configuration mistakes. I certainly does everything that we need it to.
Hope this helps, Robert Jackson -----Original Message----- From: Mike Roberts [mailto:[EMAIL PROTECTED] Sent: Thursday, July 29, 2004 7:57 AM To: [EMAIL PROTECTED] Subject: [Asterisk-Users] call center with * Anyone out there have a call center running with Asterisk? We run a small helpdesk and need some basic ICD functionality ... agent ready/not ready, call queueing, etc. There doesn't seem to be too much out there in the way of open source, so we're also looking for commercial solutions that will work with Asterisk. Any ideas? Thanks, Mike Roberts _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
