Hello Sebastian, Thursday, December 31, 2020, 9:56:55 AM, you wrote:
Sebastian> It sounds like there is more of the problem that neither the agent or customer knows when to start talking, ergo, when the call is "Connected", thus the OP wants the agent to start talking before the customer is brought in front of that agent. FWIW, I never say hello when answering numbers I don't recognize. Mostly robot calls hang up automatically in a few seconds and real people say hello. Fails with real people sometimes. Also gives me a chance to listen for call center noises in the background. -- Ira -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- Check out the new Asterisk community forum at: https://community.asterisk.org/ New to Asterisk? Start here: https://wiki.asterisk.org/wiki/display/AST/Getting+Started asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
