Hi,
how can I figure out what happens to inbound calls?
The inbound calls I'm particularly interested in make phones that are
members of a queue ring; when the call isn't picked up, another phone is
dialed and when the call still isn't picked up, asterisk hangs up.
I want to know the following:
+ Who's calling?
+ What did the caller dial?
+ Is an inbound call being picked up or not?
+ Which phone picks it up?
+ Which of the phones that could be rung for the call are busy so that
they can not be used to pick up the call?
+ How long has a call been going on for (for both the ones that were
picked up and the ones that weren't)?
I could only figure out who is calling and might be able to figure out
what the caller dialed. There seems to be no way to tell how a call is
being dealt with, though.
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