On 11/15/17 11:36 AM, Joshua Colp wrote:

On Wed, Nov 15, 2017, at 01:30 PM, Carlos Chavez wrote:

<snip>

Here is more information from the browser about the session:
https://pbxoficina.telecomabmex.com/nextcloud/index.php/s/af36iLlljtbYkbF

On Asterisk I have icesupport=true in rtp.conf and ice_support=yes on the
endpoint.  I have configured a STUN server in both rtp.conf and
res_stun_monitor.conf
What is the exact network topology? Is Asterisk behind NAT as well with
ports forwarded? If so you should configure a mapping in rtp.conf so
that the internal IP address is mapped to its external IP address in the
ICE candidates, giving a better chance that things will work.

Correct, Asterisk is behind a NAT with SIP and RTP forwarded to the server. We have a static IP address set in the transport definition. I will map the port in rtp.conf and try it again.

--
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez
+52 (55)8116-9161


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