I just tried this in my extensions.conf

exten => **,1,Noop(Testing)
exten => **,n,Playback(demo-congrats)

Did a reload... and the above does not happen.
I created as 12 instead of the ** and that works fine.

Is there anyway to get the ** to work?  I also am using a polycom phone if
that affects things. I'm using asterisk 13.15.0

Thanks

Jerry
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