Thanks For reports i dont those numbers but i use it for a wallboard and would like to know what timeperiod is taken into account when mesuring the moving average?
On Wed, May 11, 2016 at 1:02 PM, Ishfaq Malik <[email protected]> wrote: > > > On 11 May 2016 at 10:59, Ishfaq Malik <[email protected]> wrote: > >> >> >> On 11 May 2016 at 10:24, Israel Gottlieb <[email protected]> wrote: >> >>> >>> Hi all >>> >>> How is avg hold time and avg talktime calculated and over long a period >>> of time? >>> >>> Thanks, >>> Israel >>> >>> >> Hi Israel >> >> If you are referring to the output of the queue show <queue-name> command >> then this is the response I received when asking this question previously: >> >> "Welcome to business logic embedded into app_queue. The issue with the >> queue show command rendering stats, is what timeframe are the stats >> aggregated over? IIRC, the calculations are using a moving >> average[1]. >> >> [1] http://en.wikipedia.org/wiki/Moving_average"; >> >> If you want to find an average over a fixed period of time, your best bet is >> analysing the queue log. We had to do this ourselves when implementing a >> Dashboard with figures for the day. >> >> We found the figures outputted by the queue show <queue-name> command to be >> misleading. >> >> Regards >> >> >> Ish >> >> >> >> > You can find my previous query and responses here: > > http://comments.gmane.org/gmane.comp.telephony.pbx.asterisk.user/282395 > > > > -- > > Ishfaq Malik > Department: VOIP Support > Company: Packnet Limited > t: +44 (0)161 660 2350 > f: +44 (0)161 660 9825 > e: [email protected] > w: http://www.pack-net.co.uk > > Registered Address: PACKNET LIMITED, Duplex 2, Ducie House > 37 Ducie Street > Manchester, M1 2JW > COMPANY REG NO. 04920552 > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
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