On 30/12/14 06:22, Stefan Viljoen wrote: ... > > I think you're overcomplicating your problem. (if I understand you > correctly!)
This is probably right ;) in both parts > > Your scenario is almost exactly ours, except we use ATCOM-820P's (with LCD > displays) and no softphones. So incoming CID is displayed on the phone's > physical LCD displays. > Well I did the other way round - I created an app in FreePascal under Windows, entered into onIncomingCall option of MicroSip [btw wrongly described as CSipSimple before] that allows user to copy the number to clipboard and then paste it to the search function of the CRM (web-based - eGropware). Exactly /because/ my phones have no LCD's ... :) > What we did is write our own C# dialler app - all this effectively does > (through a third-party server app we designed) is connect over the AMI to > the Asterisk instance and then use the "originate" function to originate a > call to the user's phone. > Yeah, Going To check this 'originate' thingy definitively (Ryan Wagoner also suggested this) > Behind this is a database where we store which logged in user in the dialler > app is which extension - e. g. by updating the DB we can "send" a call > originated by one user "anywhere" among the group of SIP phones connected to > the Asterisk. > > E. g. I think you can do this too? Definitively, going to check this out. Time allowing, probably somewhere in January ;) > > Instead of them copying the number into the softphone (causing all your SIP > pain / confusion to get the "real" phone to then ring with an outgoing call > queued to that number) have a second app running (it can be TINY - both in > amount of code and on-screen presence) - that does an AMI originate with the > Asterisk and sends the desktop originated call to the relevant hardphone? > Alternatively if the MicroSIP softphone could do that 'originate' :) (Advantage: one app less to run in the background) > Thereby avoiding the extremely complicated SIP setup / manipulation you want > to do... > > Just a thought. Thanks, appreciated :) > > Regards > > Stefan > > Kind Regards Lukasz -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
