Hi Mike,
If the sending machine keeps trying it might be the call has been hung
up by asterisk before its own acknowledgement message has finished being
sent. There have been bugs like this in the past, and people can be
pretty casual about making changes which hang up aggressively. A FAX
system should really wait for the final DCN message before
disconnecting, to ensure both sides have seen what they need. Spandsp
does that, but I am not sure about FFA.
Regards,
Steve
On 03/11/2014 03:03 AM, Mike Diehl wrote:
Steve,
I BELIEVE the fax is complete because the fax image is a form that
appears to only be a single page.
But, since FFA isn't providing acknowledgement, the sending fax
machine is resending the document multiple times!
Mike.
On Mon, Mar 10, 2014 at 12:49 PM, Steve Underwood <[email protected]
<mailto:[email protected]>> wrote:
On 03/11/2014 12:36 AM, Mike Diehl wrote:
Hi all,
For the most part, we are finding that Fax for Asterisk works
pretty
well. However, we have seen some wierdness that we'd like to
try to
fix.
Once in a while, we will get a partial result report for a
given fax
but when we look at the actual .tiff image, it looks to be
complete.
This is causing our users to not get a positive
acknowledgement when
they send the fax.
Is there anything we can do to mitigate this?
Mike.
How do you know the FAX is complete? If a page was received, the
sending machine said more pages were to follow, and then it
dropped the call, is that a complete FAX?
Steve
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