I believe this is what you want something similar to: Queues.conf: Member => Agent/000
Agents.conf: (I also added a patch from ?someone? To play a file before call is accepted) Agent => 000,,Test Agent (This agent has NO password) Extensions.conf [test] Exten => 1000,1,AgentCallBackLogin(000,[EMAIL PROTECTED]) Exten => 1000,2,Hangup (First number being the agent number, second number being the persons cell phone number and after the @ is the context that has the dial plan to dial that persons cell phone number) To place a person in that queue: Exten => 1,1,Queue(testqueue,n,t) (Option n means don't follow timeout, continue to next step) The reason I do this... Most people pick there cell phone up in the first 20 seconds or less, anything else they have no service, got voice mail, etc. I have multiple queue statements: Exten => 1,1,Queue(testqueue,n,t) Exten => 1,2,Queue(testqueue,n,t) Exten => 1,3,Queue(testqueue,n,t) In between each one I can have it play a file? (Sorry to keep you holding, someone will be right with you!) Etc. I can add a priority 4 in this case and have a voicemail greeting if after a total of x calls to all the agents logged in, no one accepted the call. This method works great. Sincerely, Matthew Marlowe Gear 3 Technologies, LLC 609.252.1155 x614 www.gear3.com |||| (00) >< Choose a job you love, and you will /||\ never have to work a day in your life. =/\= -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peer Oliver schmidt Sent: Wednesday, February 25, 2004 5:31 AM To: [EMAIL PROTECTED] Subject: Re: [Asterisk-Users] Understanding AgentCallbackLogin Greg Boehnlein wrote: > On Tue, 24 Feb 2004, Greg Boehnlein wrote: > > >>Hello all, >> I have an application where I am attempting to use Agents and >>CallQueues to distribute inbound calls to remote users on cell phones. >>The system works quite well, except for one annoying thing that I >>cannot figure out. I have read just about everything that I can find >>about the function, and I'm still not getting it. I've even read >>through the source code. > > > Total silence? :) Maybe nobody understands what your problem is. What is the annoying thing you can't figure out? rgds pos _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
