I do this by writing custom CDR. I write the agents extension write into the CDR records. This makes is easy to just parse through the CDR and get all the info you need about the call.
Google something like "asterisk custom CDR" > On Nov 29, 2013, at 11:36 AM, "Leandro Dardini" <[email protected]> wrote: > > Hello friends, > when a call arrives in the queue, a CDR record is created, but there is no > info about which agent has picked up the call. I can find that info only in > queue_log. > > Is there a way to have that info in the CDR or maybe in a variable in the "h" > context, when the call is ended? > > Leandro > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
