also if am not wrong queue timeout will also applicable for this.. !

On Wed, Aug 28, 2013 at 11:37 PM, Gopalakrishnan N <
[email protected]> wrote:

> oh great thanks...
>
>
> On Wed, Aug 28, 2013 at 1:12 PM, Satish Barot 
> <[email protected]>wrote:
>
>> Yes you can. Check the 'context' parameter in queues.conf. When caller
>> presses a single digit extension while waiting in a queue, (s)he'll be
>> taken out of queue to this context. Then you can send caller to
>> different queue from this context.
>>
>> --Satish Barot
>> Ahmedabad, India.
>> +919978599700
>>
>>
>> On Wed, Aug 28, 2013 at 12:59 AM, Gopalakrishnan N <
>> [email protected]> wrote:
>>
>>> Hi,
>>>
>>> Will Keypress option will work when am in the queue and hearing MoH?
>>>
>>> Lets say a caller is waiting in queue and while he is hearing MoH, can
>>> he key in some DTMF and go to some other queue? is that possible?
>>>
>>> Regards
>>>
>>> --
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>>
>>
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>
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