On Tuesday, April 16, 2013 6:25 PM, Todd Routhier wrote:
> New Problem, now operators can pick up the previous inbound only line and
> dial out to anything that matches the patterns I have defined in the
> context for their extension in sip.conf.
>
> What I really need to make work here is Attended-Transfer since that is
> what is desired by those using the system.
I'll assume we are talking about SIP extensions here.
What is doing the actual transfer? Is it Asterisk (res_features /
features.conf), or the phones themselves?
If it is the phones themselves, you're probably out of luck because in an
attended transfer scenario, the transferor has to send a regular ol' INVITE to
the transfer target before sending a REFER to the transferee, and so there's
really no way that Asterisk can know whether that INVITE to the transfer target
is someone in the middle of attempting an attended transfer, or someone trying
to place a regular outbound call. Your only hope would be to sniff the SIP
traffic between your handsets and Asterisk, and see if there is a SIP header
difference that is detectable between what your phones generate for an attended
transfer vs. an outbound call. If there is, you can use the ${SIP_HEADER()}
function in your dialplan to check for the presence of that difference in order
to determine whether a call is an attended transfer or not.
If you have the option of using Asterisk's built-in attended transfer feature
(features.conf + passing option 't' to the Dial() command that calls a given
extension for an inbound call) instead of a button on your phones, you can
override which context a transfer target's number is executed in by overriding
the global variable TRANSFER_CONTEXT. So you can create a new stub context
that sets your variable to let you know that this is a transfer and then jumps
to the SIP client's normal context, and set TRANSFER_CONTEXT=your_new_context
under the [globals] section of extensions.conf. Check for the presence of your
variable in the SIP client's context, and act accordingly.
Note that in either scenario, as long as you allow attended transfers, the
system can be gamed by people. For example, assuming that extensions can call
other extensions, someone who wants to make an unsanctioned outbound call
simply walks over to a vacant phone in another cubicle, calls their own
phone/extension, rushes back to answer it, and then initiates an attended
transfer that they never end up completing (they just talk to the person they
initiated the transfer to the whole time).
Hope this helps,
--
Nathan Anderson
First Step Internet, LLC
[email protected]
--
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