Asterisk 11.1.0 Various soft-phone SIP clients call center with 10-12 agents online at once using asterisk queue
Occasionally an agent will get a call (or more often a series of calls in a row) where neither party can hear the other, or can only hear each other sporadically. A MixMonitor recording of the call plays only the caller - none of the agent's audio is heard in the recording.
Looking for ideas on how to begin to diagnose this or clues about what might be wrong. Is there a console command that will show details of a specific call in progress that might have some clues?
-- Mitch -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
