Set QUEUE_PRIORITY in dialplan for server A. Queue will pick call with higher priority first.
regards, Bharat On Thu, Feb 21, 2013 at 3:20 PM, akhilesh chand <[email protected]>wrote: > In server_X, 60 agnet are login and call comes from server_A and server_B > which is connected with pri(total 90 channel), Supposed to two call > originate 02:25 PM from A & B and hit into server_X goes to agent > 2002(agnet extension) one of call is abandoned and another one pick up > agent 2002 .Both the calls hit into 2002 extension(X_server).I want to set > the priority. > > akhilesh > > On Thu, Feb 21, 2013 at 1:50 PM, Leandro Dardini <[email protected]>wrote: > >> >> >> 2013/2/21 akhilesh chand <[email protected]> >> >>> hello all, >>> >>> i have two asterisk server for call transfer and one more asterisk >>> server for agent login(server_X) where agent take the call. >>> >>> server_A and server_B >>> server_A is connected with pri and configure with 60 channel for call >>> transfer into server_X >>> server_B is connected with pri and configure with 30 channel for call >>> transfer into server_X >>> >>> my query is that some time two call originate same time from two >>> different server_A and server_B and hit into server_X and one call is >>> abandoned and another one have taken by the agent >>> But i don't want to abandoned the call, I want to set the priority, >>> supposed to server_A and server_B call originate same time server_X take >>> the call from server_A first and then take the call server_B after 1 sec >>> >>> please guide me >>> >>> Regards >>> Akhilesh >>> >>> >> I am sorry if I haven't completely understood your question, but english >> is not my native language. If calls from server_A and server_B are put in >> the same queue in server_X, how can one of them being abandoned? Calls will >> be processed in the same order as they arrive. >> >> Leandro >> >> -- >> _____________________________________________________________________ >> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- >> New to Asterisk? Join us for a live introductory webinar every Thurs: >> http://www.asterisk.org/hello >> >> asterisk-users mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- Bharat Lalcheta
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