On 7/2/2012 5:15 PM, Carlos Alvarez wrote:
We are a hosted PBX service provider using Asterisk (primarily 1.6, moving to 1.8 soon). In the past, when we've been asked to provide call recording, we deploy a custom server just for that customer. I'd like to bring call recording to our standard hosted system so we can provide it at a lower cost for smaller customers. Is anyone doing a hosted/multi-tenant system and call recording? Where are you saving the recordings (local, NAS, etc)? How do you manage access to the files?
I developed a large system where each of the Asterisk boxen were all connected to a large NFS server backed with a big fiber channel array. Each server mounted a directory based on its hostname, all the calls were dumped to that directory every five minutes after being mixed. The central CDR database had a custom field with the hostname in it, so every recording had a corresponding CDR entry and that could all be accessed using a web interface. It used a Flash-based media player to play the recordings as needed, but my client wanted it eventually changed out to something HTML5 friendly for use with Flash-less iDevices.
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