Thanks Sebastian. It was a phone related issue. Factory resetting the phones
and reconfiguring them fixed it. It probably was a CW issue as you suggested.
> I think it is up to your phones to allow only one concurrent session,
> you could check call-waiting is deactivated on your phones?!
>
> If your phones allow more than one active dialog you probably wont have that
> much fun with queues...
>
> And make sure you have read the "Queue Empty Options" section of the
> queues.conf example as some parameters changed to be more flexible
> (joinempty = ringing etc... ). That could be interesting too...
>
> hth,
> Sebastian Denz
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