Hi guys,
I have following problem. For statistical reasons I need to know what
was initiall number dialled by customer. I have 2 premium numbers, for
which customers are billed differently per minute. But in my CDR table i
can see only last dialled extension from voice menu. In this example it
shows me that customer (077XXXXXXX) was billed 293 seconds but i am not
seeing which number he dialed. Only what i can see is last destination
he choosed from voice menu which was '1'.
What shall I do to see which number was dialled initially?
ps. Original numer was X-ed.
calldate | clid | src | dst |
dcontext | channel | dstchannel | lastapp
| lastdata | duration | billsec | disposition
| amaflags | accountcode | uniqueid | userfield
---------------------+------------+------------+-----+--------------------+------------------------+------------+------------+------------------------------------+----------+---------+-------------+----------+-------------+---------------+-----------
2011-12-12 15:11:26 | 077XXXXXXX | 077XXXXXXX | 1 |
stories-en-options | DAHDI/i1/077XXXXXXX-13 | | Playback |
custom/l_stories/en/en_bible | 293 | 293 | ANSWERED |
3 | | 1323691886.91 |
Below is part on my extensioans file and voice menu structure
[incoming-calls-from-e1-span1]
exten => 902000111,1,Verbose(Call is comming .... ${EXTEN})
exten => 902000111,n,Goto(voiceservices_menu,2666,1)
exten => 902000222,1,Verbose(Call is comming .... ${EXTEN})
exten => 902000222,n,GotoIfTime(08:00-22:59,mon-sun,*,*?supportmenu,2555,1)
exten => 902000222,n,Playback(custom/l_line/callcenter-closed)
exten => 902000222,n,Goto(voiceservices_menu,2666,1)
[voiceservices_menu]
exten => 2666,1,Set(EXT=${EXTEN})
exten => 2666,n,Verbose(EXT -> ${EXT})
exten => 2666,n,Goto(voiceservices_options,s,1)
[voiceservices_options]
exten => s,1,Background(custom/l_stories/swelcome)
exten => s,n,WaitExten(15) ;wait 10 sec
exten => 1,1,Verbose(Customer pressed key 1)
exten => 1,n,Goto(storiesmenu-lu,${EXT},1) ;if customer choosed 1 jump
to LU lang
exten => 2,1,Verbose(Customer pressed key 2)
exten => 2,n,Goto(storiesmenu-en,${EXT},1) ;if customer choosed 1 jump
to EN lang
exten => i,1,Playback(invalid)
exten => i,n,Goto(voiceservices_menu,${EXT},1)
exten => t,1,Playback(vm-goodbye)
exten => t,n,Goto(voiceservices_menu,${EXT},1)
[storiesmenu-lu]
exten => 2666,1,Verbose(Entering Luganda menu of stories)
exten => 2666,n,Verbose(EXT = ${EXT})
exten => 2666,n,Goto(storiesmenu-lu-options,s,1)
[storiesmenu-lu-options]
exten => s,1,Background(custom/l_stories/lu_service_menu)
exten => s,n,Verbose(EXT = ${EXT})
exten => s,n,WaitExten(10) ;wait 10 sec
; if customer pressed '1'
exten => 1,1,Goto(stories-lu,${EXT},1)
; if customer pressed '2'
exten => 2,1,Playback(custom/l_stories/lu/lu_bible1)
exten => 2,n,Wait(2)
exten => 2,n,Playback(custom/l_stories/lu/lu_bible2)
exten => 2,n,Wait(2)
exten => 2,n,Playback(custom/l_stories/lu/lu_bible3)
exten => 2,n,Wait(2)
exten => 2,n,Playback(custom/l_stories/lu/lu_bible4)
exten => 2,n,Wait(2)
exten => 2,n,Playback(custom/l_stories/lu/lu_bible5)
exten => 2,n,Wait(2)
exten => 2,n,Goto(storiesmenu-lu,${EXT},1)
Thanks for your feedback!
Regards,
Albert
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