2011/11/30 Mike <[email protected]> > Hi Olivier,**** > > ** ** > > It if occurs only on the sidecar, I would imagine this is either a > defective sidecar/Polycom phone, or a defective PoE switch not giving > enough power. Changing PoE port would eliminate of confirm the PoE port > being the issue, but I’m betting on a Polycom defect.**** > > ** ** > > Make sure the PoE port is configured (if it`s a smart switch) to send > maximum power to the port, with a sidecar I think the phone requires 12W. > This info is very interesting. I wouldn't be too surprised that a PoE switch not supplying its theorical 15W output on a long period. I'll try to use work around this possible cause by not using PoE.
In any case, I'll report my findings here. > **** > > ** ** > > Regards,**** > > ** ** > > Mike**** > > ** ** > > ** ** > > ** ** > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Olivier > *Sent:* Wednesday, November 30, 2011 10:27 AM > > *To:* Asterisk Users Mailing List - Non-Commercial Discussion > *Subject:* [asterisk-users] Issue with Polycom SPIP650 and its sidecar**** > > ** ** > > Hello, > > > On one location, I've got from time to time (let say one a week) the > following issue : > the phone SoundPoint 650 works ok (can call or answer, display and sound > are ok), > the sidecar looses its display : entries on sidecar's LCD screen are not > displayed anymore, or names are truncated, or BLF are not shown or updated. > > I only have one SPIP650 on this system so I can't compare with others. > > What could be the root cause of this ? > > Regards**** > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
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