Hi All;
To simplify the the login and logout for the agent, I am looking for the
variable that can be used for the AddQueueMember (in the place of the ?????? as
following:
exten => 100,1,AddQueueMember(CustomerSupport,${????????},1)
exten => 100,2,Playback(agent-loginok)
exten => 101,1,RemoveQueueMember(CustomerSupport,${??????})
exten => 102,2,Playback(agent-loggedoff)
In other words, what is the channel variable that I can place it to return the
SIP/PhoneUserName, this will simplify the login.
>From the other side, where I can find a GUI tool that enable the agent and the
>administrator to do login and logout instead of using the code?
Regards
Bilal
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