On Monday 24 October 2011, bilal ghayyad wrote:
> If the incoming call (via PSTN) reached for an extension (which is the
> reception), and then the extension transferred the call to the proper
> person, and we need to do recording for the call at this proper person,
> the problem that at this point the ${CALLERID(num)} will represnt the
> reception guy extension and not the original caller id of the caller who
> called from outside via the PSTN. How can I get this original caller id?
As soon as the incoming call lands in a context, store the caller's number in
a variable; for instance,
Set(ORIG_NUM=${CALLERID(num)})
and then when building up the call filename, just use ${ORIG_NUM} instead of
=${CALLERID(num)}
--
AJS
Answers come *after* questions.
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