You can use "call-queueing" to accomplish this. When your employee dials the number (555-1212 for demonstration purposes), instead of going directly out, the call goes to /var/spool/asterisk/outgoing as an entry. When this entry comes up, the employee gets a call-back/connect to his/her party. You would need to provide a 911 and/or executive loophole however.
From: [email protected] [mailto:[email protected]] On Behalf Of khalid touati Sent: Friday, August 12, 2011 8:58 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Queuing outgoing calls Hi All, Usually we need to queue calls coming from outside our system and for that we use queues.conf, in this case we have a lot of employees that are using POTS (Dahdi or zap channels) and we want to make them go by order since we have limited outgoing lines, does anybody have a clue what to use in this case, is queues.conf will still be useful in the case figure? -- Khalid Touati Network Administrator at Endosoft, LLC CCNA
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