Just to be sure that I am working in the right direction. To do ACD, then I have to configure queue.conf and agent.conf?
One more question: if the agent needs to be in the NotReady state, then how this can be acheived? Regards Bilal ------------------------- > FreeBPX calls them Ring Groups, you can look in to > that. Or you could > use a small ACD group. > > Hi All; > > To be able to distribute the incoming calls on a group of > extensions, is > there huntgroup in Asterisk? Or what I have to use? > > I need first call to be send for extension 500 and second > call to be > send for extension 501 and third call to be send for > extension 502 and > fourth call to be send again for extension 501 and so on .. > > > I searched for huntgroup in Asterisk, but did not find any > thing related > to huntgroup in asterisk ! It look like there is not > huntgroup in > asterisk?! > > So how to distribute the calls? > > Regards > Bilal > -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
