Hi AM, > What should I do if I always want to ring a particular Queue member first > whenever he is available?
I don't think there is a Queue-strategy for that. What you could do is have that person on a specific penalty (for example 10) and everybody else on penalty 0. Before you do the queue command you put the variable QUEUE_MAX_PENALTY to 10 so it will only ring the person(s) on penalty 10. If that doesn't work (because busy or not there or whatever) you try again with penalty set to 0 so the rest is called. I don't have much experience with this, but that's how it is explained in the docs. See https://wiki.asterisk.org/wiki/display/AST/Routing+Incoming+Calls+to+Queues Best regards, Jeroen Eeuwes -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
