Hey Guys!
We have very simple queue with basic options. We have two agent in queue A and
B. Issue is if i dial in queue and A is unavailable then call not rollover to B
just playing moh and then putting call in voicemail. I want call rollover thing
like if A is not available or in case not able to pick call then call should
ring B.
what would be the best option for this kind of queue functionality.
-Satish
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