_____ From: [email protected] [mailto:[email protected]] On Behalf Of equis software Sent: Wednesday, February 02, 2011 12:26 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Outgoing agent´s calls
Hi, is there any way to manage outgoing calls from agents? Mi agents are answering in pstn lines. I can send agents outgoing calls to my Asterisk but I don't know wich agent is making the call...because, may be he is unregister... Is there any solution? Thanks You could start with DASI and ex-girlfriend logic in your dialplan. Im assuming now that your agents dial willy-nilly (with no restrictions and you find out what they did when you read the CDR).
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