You'd have to use 2 queues. After 5 minutes, exit queue 1, enter queue 2 that has a different periodic announcement. Since everybody leaves queue 1 after 5 minutes, they will enter queue 2 in the same order as they left queue 1.
Mike -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Carlos Chavez Sent: Wednesday, January 12, 2011 2:15 PM To: Asterisk Subject: [asterisk-users] Queue periodic announce... Is there a way to play a different message than the periodic announce after a certain time? I have been asked by a customer to do something like this: The user enters the queue. We play position and periodic announce every 60 seconds. If user has waited for more than 5 minutes then play a message with option to leave a voicemail This means that I would have to be able to play a different message after five minutes. I thought I could solve this by having the user leave the queue after 5 minutes, play the message with the option for voicemail and then reinserting them into the queue but I cannot find a way to put the user back in the same position they were when the timeout occurred. Any ideas on how to implement this? We are using Asterisk 1.6.2.15 with Queuemetrics. -- Telecomunicaciones Abiertas de M xico S.A. de C.V. Carlos Ch vez Prats Director de Tecnolog a +52-55-91169161 ext 2001 -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
