Hi, We played around with the different parameters of the tif files and found that the issue was with the resolution.
Most files generated on the PC have a 200x200 resolution, but it seems that FFA only accepts 204x196 resolution. Right now, we added a process to change the file resolution using ImageMagick, but it would make sense to allow also 200x200. Michael -------- Original Message -------- Subject: Re: [asterisk-users] FFA (Fax For Asterisk) tif file (size) problem From: Mark Deneen <[email protected]> To: Asterisk Users Mailing List - Non-Commercial Discussion <[email protected]> Date: Friday, 19 November, 2010 17:19:48 > On Fri, Nov 19, 2010 at 9:42 AM, Michael<[email protected]> wrote: >> Hello, >> >> We succeed to send faxes using FFA, when the files are converted to tif >> from PDF using gs, but it doesn't work with tif files we copy/upload >> directly from our PCs. >> >> We saw in the manual that the size is important, since we got the error >> "FAX handle 0: failed to queue document 'filename.tif'", so we set it to >> 1680x2285, but it's still rejected. >> >> Is there a way to debug this further and fix it? We often have tif >> source files that we prefer to send, without converting to pdf and back >> to tif. >> >> Thank you in advance, >> >> Michael >> > > I don't know if this is the case or not, but check for differences > between the two tiff files. I wonder if one is compressed and the > other is not? > > -M > -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
