On Wed, Oct 13, 2010 at 6:48 PM, asterisk asterisk <[email protected]> wrote:
> Appreciate if help or direction can be provided.
>
21.6.2 603 Decline

   The callee's machine was successfully contacted but the user
   explicitly does not wish to or cannot participate.  The response MAY
   indicate a better time to call in the Retry-After header field.  This
   status response is returned only if the client knows that no other
   end point will answer the request.

http://www.ietf.org/rfc/rfc3261.txt

Collect a SIP trace and see if a reason is supplied.

-- 
Paul Belanger | dCAP
Polybeacon | Consultant
Jabber: [email protected] | IRC: pabelanger (Freenode)
blog.polybeacon.com

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