All, I have multiple Asterisk servers in various locations running various 1.4 and 1.6 versions (lab and production) and am having trouble with a new Aastra 6739i (3.0.1.2015) registering. Below is my request to support and they have looked it over and don't see anything wrong:
Support, Can not get a 6739i to register with 3 different Asterisk servers with varying configurations/versions but can get it to register with 1 other in particular. From all of the SIP traces that I've captured, after the 401 Unauthorized is sent from Asterisk to the phone (including a WWW-Authenticate), the phone continues to send additional REGISTER messages without the Authorization Digest response. The phones DOES however send this back when it receives a message from the 1 server. I have gone through the configuration on all of the different machines and can't find anything that would appear to change the messages. Note also, that each of these 4 servers have various 6757i phones in a nearly identical configuration working properly. Is there something that has changed on the 6739i that would cause this? See below for a snip of the debug on the Asterisk console: REGISTER sip:10.100.250.10:5060 SIP/2.0 Via: SIP/2.0/UDP 172.16.99.161;branch=z9hG4bK46044b1bcfd826368 Max-Forwards: 70 From: <sip:[email protected]:5060>;tag=be7edc2ddb To: <sip:[email protected]:5060> Call-ID: 22fd19f44649a42f CSeq: 26366 REGISTER Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, OPTIONS, UPDATE, PRACK, SUBSCRIBE, INFO Allow-Events: talk, hold, conference Contact: <sip:[email protected]:5060;transport=udp>;+sip.instance="<urn:uuid:000 00000-0000-1000-8000-00085D13D80D>";expires=3600 Supported: gruu User-Agent: Aastra 6739i/3.0.1.38 Content-Length: 0 SIP/2.0 100 Trying Via: SIP/2.0/UDP 10.100.250.10:5060;branch=z9hG4bK46044b1bcfd826368;received=172.16.99.16 1 From: <sip:[email protected]:5060>;tag=be7edc2ddb To: <sip:[email protected]:5060> Call-ID: 22fd19f44649a42f CSeq: 26366 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:[email protected]> Content-Length: 0 SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 10.100.250.10:5060;branch=z9hG4bK46044b1bcfd826368;received=172.16.99.16 1 From: <sip:[email protected]:5060>;tag=be7edc2ddb To: <sip:[email protected]:5060>;tag=as0913c4d5 Call-ID: 22fd19f44649a42f CSeq: 26366 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces WWW-Authenticate: Digest algorithm=MD5, realm="ourrealm.net", nonce="71fd68ea" Content-Length: 0 REGISTER sip:10.100.250.10:5060 SIP/2.0 Via: SIP/2.0/UDP 172.16.99.161;branch=z9hG4bK46044b1bcfd826368 Max-Forwards: 70 From: <sip:[email protected]:5060>;tag=be7edc2ddb To: <sip:[email protected]:5060> Call-ID: 22fd19f44649a42f CSeq: 26366 REGISTER Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, OPTIONS, UPDATE, PRACK, SUBSCRIBE, INFO Allow-Events: talk, hold, conference Contact: <sip:[email protected]:5060;transport=udp>;+sip.instance="<urn:uuid:000 00000-0000-1000-8000-00085D13D80D>";expires=3600 Supported: gruu User-Agent: Aastra 6739i/3.0.1.38 Content-Length: 0 SIP/2.0 100 Trying Via: SIP/2.0/UDP 10.100.250.10:5060;branch=z9hG4bK46044b1bcfd826368;received=172.16.99.16 1 From: <sip:[email protected]:5060>;tag=be7edc2ddb To: <sip:[email protected]:5060> Call-ID: 22fd19f44649a42f CSeq: 26366 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces Contact: <sip:[email protected]> Content-Length: 0 SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 10.100.250.10:5060;branch=z9hG4bK46044b1bcfd826368;received=172.16.99.16 1 From: <sip:[email protected]:5060>;tag=be7edc2ddb To: <sip:[email protected]:5060>;tag=as0913c4d5 Call-ID: 22fd19f44649a42f CSeq: 26366 REGISTER User-Agent: Asterisk PBX Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY Supported: replaces WWW-Authenticate: Digest algorithm=MD5, realm="ourrealm.net", nonce="71fd68ea" Content-Length: 0 SIP.conf: [general] context=default allowguest=no allowoverlap=no realm=ourrealm.net bindport=5060 bindaddr=0.0.0.0 srvlookup=yes maxexpirey=900 limitonpeers=yes notifyringing=yes notifyhold=yes callerid="Operator <0>" subscribecontext=office-blf rtcachefriends=yes trustrpid=yes generaterpid=yes sendrpid=yes DB Entry for Peer: mysql> select * from sip_friends where name='5441'\G *************************** 1. row *************************** id: 48 name: 5441 host: dynamic nat: no type: friend accountcode: NULL amaflags: NULL call-limit: 99 callgroup: NULL callerid: Josh cancallforward: yes canreinvite: no context: office defaultip: NULL dtmfmode: inband fromuser: NULL fromdomain: NULL insecure: invi language: NULL mailbox: NULL md5secret: NULL deny: NULL permit: NULL mask: NULL musiconhold: NULL pickupgroup: NULL qualify: NULL regexten: NULL restrictcid: NULL rtptimeout: NULL rtpholdtimeout: NULL secret: abc123 setvar: NULL disallow: all allow: ulaw fullcontact: ipaddr: port: 0 regserver: NULL regseconds: 0 username: 5441 defaultuser: subscribecontext: NULL Does anyone have any suggestions or run across a similar issue? The odd thing is the box it is working with is running 1.6.2 and when the phone is prompted to auth, it does send back with auth and will register locally AND natted... Thanks for the help! Joshua Tressler Network Engineer Enhanced Telecommunications Corporation Office: (812) 222-1020 Cell: (812) 593-0314 Email: [email protected]
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