Thank you. i think i would go for this solution. On 8/5/10 4:53 PM, Gareth Blades wrote: > Ron wrote: >> Hi, >> >> Is there a way to check on AMI if a user is currently engage on the >> phone? i would like to display on my portal whether a user is calling or >> not. >> >> thank you >> >> regards >> Ron >> > You could get it to run a command and do 'core show hints' and parse the > result. You will need to define hints for each extension though but you > might have already done this as its required to get busy lamps working > on most phones. >
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