If you're only running a 2 agent call center, you could also take a look at http://www.orderlyq.com/asteriskcallcenterstatistics.html - its also free for 2 agents Wink

 

Rob

On Sat, 31 Jul 2010 15:31:56 -0400, bruce bruce <[email protected]> wrote:

2 users. So, it's probably never used as a free version as probably there are no 2 seat call centers that can survive this economy. But, it should great for testing.

On Sat, Jul 31, 2010 at 10:28 AM, Leif Madsen <[email protected]> wrote:
On 7/30/2010 5:49 AM, Lenz Emilitri wrote:
> QueueMetrics is actually free (as in beer) for very small call centers and
> individual hackers.

Oh really! I didn't know that! Very nice.

What is considered a "small" call centre? Are we talking up to around 5
agents or something? Is there a limit on the number of queues?

(I'm sure there is a page on the website that answers most of these
questions, heh :))

Leif Madsen.


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