Khalid-

> :) all users are having the same issue, even those connected to this server
> from abroad!

Since you have an identical working system, why are you not able to debug this? 
 First swap the phone... then swap any
cards in the server, then servers, then check carefully software differences 
etc.  You should be able to isolate one
thing that makes a difference, then you can zero in on that.

So far your questions are general and you can't give a specific problem 
definition other than "background noise" which
is a general thing that happens with radios, TVs, cars, parties, movies, etc -- 
not just Asterisk :-)  So it's
difficult for group members to give you advice.

Also suggest to not "cut" text from previous posts... most of your thread is 
missing below.

-Jeff


> 2010/3/29 Philipp von Klitzing <[email protected]>
>
>> > i have the same model polycom phone configured with another server
>> > (asterisk 1.4), and guess what no noise at all. any guess!
>>
>> Replace the handset?


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