Ishfaq Malik wrote: > David Backeberg wrote: > >> On Mon, Mar 15, 2010 at 1:19 PM, Ishfaq Malik <[email protected]> wrote: >> >> >>> David Backeberg wrote: >>> >>> >>>> On Fri, Mar 12, 2010 at 11:31 AM, Ishfaq Malik <[email protected]> wrote: >>>> You didn't mention version. Could be relevant. >>>> >>>> >> >> >>> Apologies for not adding the version, it's 1.4.17 >>> >>> >> Yeah, that's relevant. >> >> >> >>> I will try ChanSpy to see what happens and post the results but it >>> doesn't really do what I need whereas ExtenSpy does (the functionality >>> is required for a call centre to listen in on incoming calls and they >>> are not the only people using the asterisk server i.e. hosted VoIP for >>> multiple customers and using RealTime to boot). >>> >>> >> Do it on a test machine first. ChanSpy on 1.4.17 while running >> MixMonitor may crash asterisk. You might want to consider upgrading to >> latest 1.4 while you're at it to avoid the possible crash. >> >> > I always work on a test machine, we have a production environment, and > test environment and a development environment. We're using the latest > stable ubuntu version so upgrading is not really an option. > > There are currently over 1500 sip extension attached to the production > server and close to 200 numbers coming in to their own dial plans. Any > version upgrade would have to be done by itself outside of any other > development to make sure that nothing breaks. > >> I do realize you want ExtenSpy because that's the way you originally >> planned it. I will let you know that ChanSpy works if you can come up >> with a clever way to demonstrate which Chan to Spy on. And yes, I use >> it in a call center environment, while running MixMonitor, on 1.6.0. >> series >> >> >> > I'm sure I can think up some way to use ChanSpy. I was more hoping that > the issue I was having with ExtenSpy was familiar to someone as I can't > see that I'm doing anything wrong. I really want to be able to tell that > customer to dial 5 or any other arbitrary number and then the extension > number they wish to listen in on as that would be a very user friendly > system. > > Thanks > > Ish > > I got ChanSpy to behave exactly the way I was trying to get ExtenSpy to so thanks for all the input.
Ish -- Ishfaq Malik Software Developer PackNet Ltd Office: 0161 660 3062 -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
