Hi, I've just uploaded a patch here: https://issues.asterisk.org/view.php?id=16925
This patch introduces a new parameter; "congestion" to both RINGNOANSWER in queue_log and AgentRingNoAnswer AMI event, which is set to 1 if the call failed to go through because of technical difficulties. And it also is more verbose than app_queue has been earlier, since app_queue usually silently ignores channel problems with its agent members. With this patch, it is easier to make statistics out of queue_log with information about problems with an agent. For example if an agent has a faulty line, or your telco/dahdi connection is having problems. Please come with comments about this patch, and help test it if you agree with the idea. Regards, Håkon Nessjøen
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