When agents are on the phone, and the CLI queue show command shows their status as busy, the queue still tries to send them calls.
Running Asterisk 1.6.0.17 and using AddQueueMember to dynamically add agents. ringinuse is set to no for queue. Agents are using Polycom 430s. dialplan: exten => s,n,Queue(orders,itT,,,80) queue definition in queues.conf: [orders] maxlen=20 queue-thankyou= reportholdtime=yes periodic-announce-frequency=15 periodic-announce=/var/lib/asterisk/sounds/ogm/Hold-Ran-1,/var/lib/asterisk/sounds/ogm/Hold-Ran-2,/var/lib/asterisk/sounds/ogm/Hold-Ran-3,/var/lib/asterisk/sounds/ogm/Hold-Ran-4 strategy=rrmemory joinempty=yes retry=5 announce-holdtime=no wrapuptime=15 announce-frequency=60 timeout=10 musicclass=default autofill=no ringinuse=no Any ideas? Thanks, Mike Clark _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
