On Mon, Dec 7, 2009 at 10:00 AM, Giedrius Augys <[email protected]> wrote:
> hello,
>
> I've callcenter and our queue members want to see on their IP phone's
> display queue's name , from which incoming call was originated, for
> example "<client's_number> -> Sales". This problem appears when one member
> can belong to couple queues. Work around would be setting calling name with
> such information.
>
If Your phone supports text CLID:
Set(CALLERID(name)=${CALLERID(num) -> Sales);
Queue(sales);
If not, You can just add some digit in front/end of CALLERID(num).
Regards,
Atis
--
Atis Lezdins,
VoIP Project Manager / Developer,
IQ Labs Inc,
[email protected]
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835
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