To make sure I understand the question: Problem: when I restart asterisk all the members of the queue are Invalid.
Things I've tried: A. When I make a call to one of the members, of the queue, and then check the state, it turns to "Not in use" for the called phone, and the queue works fine for that member after. B. After doing a module reload of the app_queue.so all the members turn to state "Not in use" and the queue works has expected. C. When the members, of the queue, do a sip registration the state also alters to "Not in use" and the queue works fine. D. I have added in the sip.conf "limitonpeer = yes" and "call-limit=10" for a better state update of the members. Here are some things I would suggest: 1. Change your call-limit to 3 or 5 (your agents each have 5 lines?) 2. Make your agents "aggressively" register on a restart (every 90 seconds or so; sip.conf setting) 3. Make a "call batch" to do a quick call to each line on startup. Depending on the phone, you can make a call that "auto-answers" and hangs up, so no agent action is needed. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Alexandre Rodrigues Sent: Friday, October 30, 2009 8:24 AM To: [email protected] Subject: [asterisk-users] Queue device state problem hello all, I have asterisk 1.4.26 working on CentOS 5.3 and I have the following problem: - when I restart asterisk all the members of the queue are Invalid. - when I make a call to one of the members, of the queue, and then check the state, it turns to "Not in use" for the called phone, and the queue works fine for that member after. - after doing a module reload of the app_queue.so all the members turn to state "Not in use" and the queue works has expected. - when the members, of the queue, do a sip registration the state all so alters to "Not in use" and the queue works fine. - I have added in the sip.conf "limitonpeer = yes" and "call-limit=10" for a better state update of the members. Question: Is there a simple way of solving my problem without having to do a module reload of the app_queue.so or having a small sip re-registration period? thanks in advance. Alex _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
