What you have described is an attended transfer so the docs that you found
should help you.
----- Original Message -----
From: Miguel Molina
To: Asterisk Users Mailing List - Non-Commercial Discussion
Sent: Tuesday, October 13, 2009 16:22
Subject: Re: [asterisk-users] How to do a 3 party Warm Transfer in Asteriks
1.4
We are running Asterisk 1.4 and need some help to determine how (if) *
supports 3 party warm transfers. I've searched quite a bit and all I can find
is information on "attended transfers". What we are looking for is: (1)
external inbound call A comes to * extension B, caller A is placed on hold and
extension B calls external third party C. After explaining caller A issue to
Party C, Ext B brings Caller A onto the call and introduces A to C. After the
into, ext B then drops off the call while A & C continue the call. Any help
would be appreciated.
Thanks Much,
Jeff Johnson
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Lee, John (Sydney) escribió:
I don't think this can be done.
In your scenario, B is effectively the host and if B drops the line, both A and
C will be dropped off as well.
________________________________________
From: [email protected]
[mailto:[email protected]] On Behalf Of Jeff Johnson
Sent: Monday, 12 October 2009 2:25 PM
To: [email protected]
Subject: [asterisk-users] How to do a 3 party Warm Transfer in Asteriks 1.4The
built-in attended transfer asterisk has, works OK and won't drop the entire
call when B hangs up to complete the attended transfer (with the * key). On the
asterisk attended transfer, B calls C to explain the A issue (while A waits
with MoH) and then hangs up (with the * key) to complete the attended transfer
leaving A and C connected, but the part where you want all three talking do to
the "warm" introduction cannot be done, unless you use a Meetme conference to
put all of them on the same conversation.
There may be some applications that do this without the need of a Meetme
conference, maybe someone else can enlighten us.
Cheers,
--
Ing. Miguel Molina
Grupo de Tecnología
Millenium Phone Center
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