B.Masoud @ SH wrote: > > ASR: Average Success Rate > > ACD: Average Call duration > Simply having your CDR on an SQL database would do the trick. For example, you can create a query that averages the value of your duration column.
Anyway, there are many applications that can be used to analyze your CDR and even make charts on that. Google for: asterisk cdr analyzer. -- Iván Stepaniuk Alba Fotónica S.L. www.albafotonica.com _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2009 - October 13 - 15 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
