Justin Phelps wrote: > <digitmap > dialplan.digit > map="[2-9]11T|[*]xxT|891xxxT|[1-7]xxxT|8[0-46-8]xxT|8500T|851xxxT|9,1[2-9]xxxxxxxxxT|9,xxxxxxxT" > > dialplan.digitmap.timeOut="3|3|3|3|3|3|3|3|3"/> > > Do the above changes look in line with common practice JohnM? Short Answer: They do. Longer answer, You only need to put the T in the dialplan.digit map where you might need to wait to be sure the user is finished dialing, it will not hurt to have it there. This way if you have extensions like 1234 and 12345 you can use something like |123X.T| bad example but you get the idea. This will wait for the amount of seconds that you have in the dialplan.digitmap.timeOut for that section after the user has dialed 4 digits to be sure that they are not going to dial the 5th digit. I put the time in for all section in the dialplan.digitmap.timeOut sect whether iput the T in the dialplan.digit map section or not just to make it easer for my pea brain to follow what time out corralates to which dial section. You may not want to wait for 3 seconds in all dial condition, you may put a 1 or a 2 second wait for some and a 3 or for second wait for others. I hope this has not confused matters any more. -- JohnM
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