Hey all;
I am experiencing an issue with music on Hold. I am running asterisk version
1.4.22, and have a default script set up in two places for MoH playback. For
internal devices to my network that are SIP peering with asterisk, they simply
dial 123 and hear the MoH music immediately. I'm using the default setup, where
it just plays the wave files in the /var/lib/asterisk/moh directory. I also
have in my General settings in sip.conf to use the default musicclass.
On-net context script for MoH in extensions.conf:
exten => 123,1,Answer()
exten => 123,2,MusicOnHold(default)
Calls from the PSTN are matching this Moh setup in extensions.conf:
exten => _1720XXXXXXX,1,Answer()
exten => _1720XXXXXXX,2,MusicOnHold(default)
Output captured when internal devices attempt to dial number associated with
MoH:(MoH is heard)
-- Executing [...@home:1] Answer("SIP/10.1.1.254-b77089b0", "") in new stack
-- Executing [...@home:2] MusicOnHold("SIP/10.1.1.254-b77089b0", "default") in
new stack
-- Started music on hold, class 'default', on SIP/10.1.1.254-b77089b0
Output captured when external callers dial into asterisk from the PSTN, they
get dead air instead of MoH:
-- Executing [1720xxxx...@home:1] Answer("SIP/1720XXXXXXX-b7704a38", "") in
new stack
-- Executing [1720xxxx...@home:2] MusicOnHold("SIP/1720XXXXXXX-b7704a38",
"default") in new stack
-- Started music on hold, class 'default', on SIP/1720XXXXXXX-b7704a38
You see rule 1(answer) and rule 2(moh) being hit on both call attempts, but the
external caller continues to get dead air. has anyone seen this one before? The
internal devices requesting MoH are using the SCCP protocol load
image(registered elsewhere) and then they are SIP trunked to Asterisk. Asterisk
uses a second separate SIP trunk to peer with the PSTN.
-Greg
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