I have a small script that I use to control queue access, it's an AGI script
that lets you define on-off periods on a weekly basis plus holidays. I never
get around to publishing it, though I find it quite useful - if anybody is
interested, I'll clean it up and share it :-)

l.



2008/12/23 Dan Austin <[email protected]>

> This has been on my ToDo list far too long.
>
> I have a small call-center setup, with basic
> time of day/day of week validation before putting
> callers in the queues.
>
> With the holidays upon us, I need to add check to
> see if 'today' is a holiday so I do not put callers
> in unmanned queues.  Due to how the agents work, I have
> to allow joinwhenempty.
>
> Does anyone have a snippet of dialplan code, perhaps using
> Astdb, to check it 'today' is a listed holiday?
>
> Thanks,
> Dan
>
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>



-- 
Loway - home of QueueMetrics - http://queuemetrics.com
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

Reply via email to