I have a small script that I use to control queue access, it's an AGI script that lets you define on-off periods on a weekly basis plus holidays. I never get around to publishing it, though I find it quite useful - if anybody is interested, I'll clean it up and share it :-)
l. 2008/12/23 Dan Austin <[email protected]> > This has been on my ToDo list far too long. > > I have a small call-center setup, with basic > time of day/day of week validation before putting > callers in the queues. > > With the holidays upon us, I need to add check to > see if 'today' is a holiday so I do not put callers > in unmanned queues. Due to how the agents work, I have > to allow joinwhenempty. > > Does anyone have a snippet of dialplan code, perhaps using > Astdb, to check it 'today' is a listed holiday? > > Thanks, > Dan > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > -- Loway - home of QueueMetrics - http://queuemetrics.com
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