the only suggestion i would have for you is to use a SINGLE file for your MOH
.. and you record the welcoming note in the begining of the file.. so whenever
a caller comes in .. they will hear the MOH .. which has the welcoming note
before the music starts...
i know it's a stupid trick but it does the work for your needs...
Salam
Tarek Sawah
From: [EMAIL PROTECTED]: [EMAIL PROTECTED]: Mon, 30 Jun 2008 09:19:27
+0200Subject: [asterisk-users] queue welcome message
Hi all!
I would like to ask, how you realize the following in a call queue:
When a caller gets into a queue how can I play a welcome Message to this caller
first, before he starts hearing the music?
We now use a playback before the caller gets into the queue. But when the queue
is closed the caller heared already that somebody will pick up soon, but then
gets into voicemail - because the queue has no members.
So it would be great to let the queue welcome the caller at first and then
start music.
Is this possible?
specifiing a queue-youarenext does only work when the caller is not the first
in line.
specifiing a periodic announce does play the message after the
periodic-announce-frequency has been over.
Is there also something else we can use?
Thank you
Martin
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