On Tue, Mar 18, 2008 at 06:20:02PM +1100, Lee, John (Sydney) wrote: > I am trying to build a simple queue for the receptionist phone. > In other words, there is only 1 agent and that is the receptionist > phone. > > However, when I call from an outside line to another extension which I > then forward to 4000, I cannot get into the queue. > exten => 98786983,1,Answer() > exten => 98786983,n,Dial(SIP/4000,20) > exten => 98786983,n,HangUp()
SIP devices defined in sip.conf do not magically become extensions in extensions.conf by virtue of them being there. i.e, a dialplan (extensions.conf) entry of "4000" bears no relation to the SIP device [4000]". You just happen to have called them the same thing. Therefore, your: exten => 98786983,n,Dial(SIP/4000,20) Is routing to the SIP device 4000 rather than the queue 'console'. So you either need to go a Goto(context,4000,1) or to drop it to the queue with Queue(console) etc. R. -- Robert Lister - London Internet Exchange - http://www.linx.net/ sip:[EMAIL PROTECTED] - inoc-dba:5459*710 - tel: +44 (0)20 7645 3510 _______________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
