Hi, I have callcenter running with v 1.2 with AgentCallbackLogin and now trying to move to 1.4 using the example doc, doc/queues-with-callback-members.txt. From what I understand the basic idea in the example is to
1. Authenticate a caller with VMAuthenticate 2. Get his SIP Channel number 3. Use AddQueueMember to add the SIP [Local] channel to queue. The queue logs come like 1197953879|1197953876.34|Auth-Enq|Local/[EMAIL PROTECTED]|CONNECT|3|1197953876.35 Previously it used to come like 1197013076|1197013055.27|Auth-Enq|Agent/1001|CONNECT|21|1197013055.30 Here the problem is that there is no way to find number of calls taken by a person, because there is no agent abstraction here. What is the recommended way to work around this problem ? raj PS: Apologies for my previous mail, that was sent when I clicked the wrong button. _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
