Atis Lezdins wrote: > This is available starting from 1.4, see UPGRADE.txt: > > * ... The new behavior, enabled by setting autofill=yes in queues.conf > either at the [general] level to default for all queues or > to set on a per-queue level, makes sure that when the waiting > callers are connecting with available members in a parallel fashion > until there are no more available members or no more waiting callers, > whichever comes first. This is probably more along the lines of how > one would expect a queue should work and in most cases, you will want > to enable this new behavior ... If you are still running 1.2, there is a patch available that backports the autofill feature. It is available at <http://bugs.digium.com/view.php?id=9132> as the "autofill.1.2.new" <http://bugs.digium.com/file_download.php?file_id=13602&type=bug> attachment.
Note that the patch passed the functionality test, but wasn't applied to the 1.2 branch because it was considered a new feature. I reviewed it thoroughly, comparing it to the current app_queue.c in the 1.4 branch, and found no problems with it. It is currently running in our production inbound call center environment and has been stable against 150+ concurrent calls. If you want a pure backport of the autofill feature, remove the code that references the "dialing" variable because it isn't present in the 1.4 branch. However, after reading the bug report comments I decided to keep the "dialing" code, because it seemed like a safe change designed to increase the efficiency of call distribution. Matthew Roth InterMedia Marketing Solutions Software Engineer and Systems Developer _______________________________________________ Sign up now for AstriCon 2007! September 25-28th. http://www.astricon.net/ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
