Carlos:
I think you problem is on the queue systems, we have the same problem
on version 1.2.x and 1.4.x
one one of our call centers.
Try to change you agents to be dynamic, and also to change the login
method from AgentLogin to AgentCallBackLogin
Alvaro
On 6/8/07, Carlos Chavez <[EMAIL PROTECTED]> wrote:
I have a small call center running with Asterisk 1.4.4 and
Unicall.
Everything seems to be working but twice now we had to reset the server
because all lines stopped working. You can see users dialing in and
reaching the queue but the agents never get the call and the lines are
not released.
I saw that there is a new Zaptel driver which fixes a racing
condition
with a TE110P card which is what we are using. Could this be the
problem? I also keep getting the following messages:
[Jun 8 18:36:02] NOTICE[16202]: chan_unicall.c:2401 unicall_indicate:
unicall_indicate 16
[Jun 8 18:36:02] NOTICE[16350]: chan_unicall.c:2401 unicall_indicate:
unicall_indicate -1
[Jun 8 18:36:02] WARNING[16202]: chan_unicall.c:2449 unicall_indicate:
Don't know how to set condition 16 on channel UniCall/1-1
[Jun 8 18:36:02] NOTICE[16202]: chan_unicall.c:2401 unicall_indicate:
unicall_indicate 16
[Jun 8 18:36:02] WARNING[16202]: chan_unicall.c:2449 unicall_indicate:
Don't know how to set condition 16 on channel UniCall/1-1
[Jun 8 18:36:02] NOTICE[16350]: chan_unicall.c:2401 unicall_indicate:
unicall_indicate 17
[Jun 8 18:36:02] WARNING[16350]: chan_unicall.c:2449 unicall_indicate:
Don't know how to set condition 17 on channel UniCall/14-1
What do they mean? I've never seen them under Asterisk 1.2
--
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001
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Alvaro I. Parres Peredo
Director de IT
Grupo Xmarts SA de CV
Tel: +52 (33) 35 63 6261 Ext. 112
01 800 087 2260
Cel: +52 (33) 33 68 1087
[EMAIL PROTECTED]
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