I have provisioned a bunch of Polycom 301 phones to get the config files from my ftp server. Out of the 4 phones 2 get the config file however the other 2 cannot contact the boot server. I have reboot the phones a number of times remotely (the client is 400 km away) through vnc and logging onto the web config internally. No matter what I change on the web config page it is not saved. I feel I need to reset or reformat the phones - if so how can I do this remotely? Can anyone think of a reason why these 2 phones cannot contact the boot server when the other 2 can?
Steve
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