Mike Hammett wrote:
I was looking at the ILECs’ web sites to determine how their users access voicemail.

What method should I use for my users checking their voicemail? Can Asterisk voicemail be made to accept hitting * during the greeting to enter the voicemail system? If they call their own number, how do I get Asterisk to recognize that and take them to the voicemail system?


Mike,

A common approach is to use the caller id in combination with some digit sequence. For my systems, I've just used 555 as the VM extension.

exten=>555,1,VoicemailMain(${CALLERID(num)})

For access to the VM from outside the system, I've used an AGI script to query a database to validate the user.


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Warm Regards,

Lee



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