You should: Set(TIMEOUT(absolute)=14400)
When the call is received - this will set the maximum limit of a call and asterisk will force hang-up when the limit is reached. 14400 seconds = 4 hours, which for our purposes is longer then any call we expect. Even if you double-it or set it to several days some limit is better then nothing. When we found the same problem we had a call that was stuck open for 20 days. The call was stuck in a conference and was sending the on-hold music, which is what kept it open. Hope that helps. Cullin J. Wible -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of yusuf Sent: Tuesday, January 16, 2007 12:51 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] How to detect long calls Savoy, Kevin - Williston, ND wrote: > We have been running an Asterisk box with 1.2.9.1 on it since August > in a call center environment. We use the Asterisk box as an IVR and > then pass the calls on to a Nortel Option 11C. Today we found in our > long distance bill two calls that lasted a VERY long time. One was 58 > hours and another was 38 DAYS!!! > > > > Nortel does not show this call being that long. Obviously the person > that called in didn't hold the line for 58 days so somehow between > Asterisk and MCI the call got stuck open and didn't hang up on the network. > > > > My question is two parts, part one, has anyone heard of anything like > this where a call doesn't hang up properly and seems "stuck" in the > system. Part two is there anyway to monitor in Asterisk the length of > all active calls and then if a call lasts longer then, say one hour, > we could send off a text message or warning. > > Hi , similiar thing happend to me. Try looking at the L() optin in Dial. I define a max call time, say few hours, then warn every x seconds, then cut the call. -- thanks, Yusuf -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
